HELP

If you have any questions that are not answered here, please let us know. For questions related to the web site -- technical problems or errors -- please email the site developer. For questions related to water monitoring and data collection, email the site administrator.

 

REGISTRATION | LOGGING IN | FORGET YOUR PASSWORD? | THE GUEST USER | THE DATA MANAGER | ICONS & TOOLS | FILE TYPES



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Each sheet is a printable, one-page summary of each topic in the HELP area.

[Each file is a Adobe PDF file under 1 MB in size]

 

FAQ

Here are some common questions from some members. If you have any problems or questions, please email us!

 

>> PROBLEM: I can't stay logged in!

After I log in and try to access the data manager, I get booted back to the sign in page. What's happening?

SOLUTION

Carl Benson solved this problem. He says, "We have our internet settings for blocking cookies set on high, so when we tried to upload the info it would kick us out of the site. We lowered the setting and were able to upload after that."


>> PROBLEM: My Excel sheet and data moved!

I uploaded the completed Excel form with my data and information into my "Current Data" folder like I'm supposed to. Today, the Daily Digest said it was moved to the "STORET compatible" folder. Why?

SOLUTION

Carl Benson solved this problem. He says, "We have our internet settings for blocking cookies set on high, so when we tried to upload the info it would kick us out of the site. We lowered the setting and were able to upload after that."


>> PROBLEM: Actual or calculated results?

For Value Type, is flow an actual or calculated value since you have to multiply velocity by the cross section to get it?

SOLUTION

This question is common. Deb Dorland of Montana DEQ writes:

The convention we apply is as follows:  When the result value reported is determined by measurement, the Value Type is Actual.  Consider the case where a lab takes an aliquot of a few ml for analysis, and then calculates the result to standardize back to mg/L.  Although the result has been calculated, it was calculated from a value that was measured directly.  In Flow, you are taking measurements to determine area and velocity that are used in the calculation.

In contrast, Total Nitrogen (TN) is sometimes calculated by just adding up the different nitrogen parameters that have been reported, and nothing new is measured directly.  The calculation is made from other reported characteristic results.  Here Value Type would be calculated.

Another example that's a little less clear, is the calculation of TDS from Specific Conductance (conductivity).  In this case, I still consider it a calculated value, even though SC has been measured, and the reason is that no direct measurement of the dissolved solids has been performed. So if you are measuring conductivity, multiplying by a factor to get Total Dissoulved Solids and are reporting TDS, use Calculated as the Value Type. (However, it would be best in that case to just report conductivity (Specific Conductance.)


>> PROBLEM: Safety procedures & volunteers?

I am looking for input as to how some of the other monitoring groups deal with and safety procedures for the volunteers using chemical kits.

"As part of our chemical monitoring program, we have drafted a memo on chemical safety procedures for the chemical volunteers. ...Some of the antidotes for the spills are not common substances. For example, if a volunteer spills alkaline potassium iodide azide, they need to neutralize it with dilute hydrochloric acid. Hydrochloric acid is not a common household substance. We're wondering if we need to even send this memo to the volunteers, and if so, do we need to supply them with hydrochloric acid in case they spill something? We have a large spill kit in our office. Do we need to supply our volunteers with spill kits? If you have any experience with chemical programs and could provide us with how you handle this?"

SOLUTION

See this response from the National volunteer monitoring listserv CSREESvolmon@lists.uwex.edu.

In terms of chemical safety the first course of action is to thoroughly rinse the affected area with water, even using the water you just collected.  We had 1 volunteer (a chemist mind you) spill alkaline potassium hydride on himself and not wanting to contaminate the stream, drive home before washing it off.  So now we explicitly remind our volunteers to plunge their hands into the water.  We also tell them that even if they took all the reagents in the DO kit and poured it into the water it would not harm the water.  Forget the HCl, you are just substituting one potentially hazardous material with another.  Often info on how to deal with a spill assumes you are in a lab.

If you are using LaMotte kits, contact LaMotte at 800-344-3100.  Linda Watts is the person I deal with, she is quite knowledgeable.  If you are using another brand contact the manufacturer and tell them that what you are looking for is advice for volunteers, not if the chemical is spilled in a lab. 

Our Safety and Risk department has given all labs a bucket of sand to pour on spills.  Garden soil works well too. We give all our volunteers goggles and at least 1 pair of nitrile gloves.  We don't expect the gloves to last all season but to serve as a reminder to use gloves, which they can buy in hardware stores or supermarkets.  We tell our volunteers to keep a roll of paper towels handy.

We also give our volunteers paper plates (Chinet brand) and urge them to do all their titrations on the plate. The plates are fairly thick, the top is more absorbent than the really shiny ones and the lip of the plate contains most spills. The 6 3/4" plates will contain 100 ml and the 8 3/4" ones, 300 ml of liquid (I just checked). We are now also using these paper plates in the lab, especially for salinity titrations which involve the use of silver nitrate, which stains everything brown.

The best approach to safety is training carefully and thoroughly and using common sense.

Good luck!
Linda Green

URI Cooperative Extension Water Quality
Department of Natural Resources Science
1 Greenhouse Road
Kingston, RI 02881-0804
401-874-2905
www.uri.edu/ce/wq/
www.usawaterquality.org/volunteer

 



GLOSSARY

Here are some common terms that used frequently in monitoring activities. If there are terms you need clarified, please email us! Many definitions are available at Water on the Web at www.waterontheweb.org/resources/glossary.html


Gallery

An artificial, underground structure implanted to collect groundwater. A Gallery is a man made underground cavity or structural container, often associated with a mine or a mining operation. They are used, but rarely, as a convenient site from which to sample groundwater.

Specific Conductance

Specific conductance is a measure of the conductivity of water standardized to 25 deg C. Conductivity increases with increasing temperature. Most modern conductivity meters automatically compensate for temperature, thus giving a reading of specific conductance.

 

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© 2005 Montana Watercourse | Updated: May 27, 2005 | © 2005 Montana Water Center